MITS SFL1
Lets the caller choose
The live call offers English, Spanish, and Haitian Creole. If the AI needs help in Creole, it can offer a native Creole speaker or preserve a callback request.
English · Spanish · Haitian Creole
Stop losing HVAC calls after hours.
We build a receptionist around how your office actually handles service calls. Callers can continue in English, Spanish, or Haitian Creole, and your team receives a clean follow-up record.
Try it free for 7 days30 trial minutes on a temporary number. Your paid-plan allowance stays untouched.
English, Spanish, and Haitian Creole · guided setup · no production forwarding during trial
Call capturedAfter hours · 9:14 PM
Receptionist
“I can help with that. Let me get your name, the best callback number, and what the system is doing.”
CallerMaria · verified callback
IssueNo cooling upstairs
PriorityFollow up tonight
RecordSaved for the office
Three language pathsEnglish, Spanish, and Haitian Creole
Built around your workflowYour questions, routing, and escalation rules
Managed by an engineerMonitoring, recordings, tuning, and support
The problem
A ringing phone is a job trying to reach you.
Your technicians are on roofs, in attics, and driving between jobs. The office closes. The phone does not.
A generic answering service can take a message. Your receptionist should follow the way your company handles a no-cooling call, a maintenance request, or a customer who needs a human.
- Calls arrive while everyone is already helping a customer.
- After-hours messages lack the details needed to act.
- Urgent calls and ordinary follow-ups land in the same pile.
- Nobody can tell which calls were handled until the next morning.
What the caller experiences
A clear conversation. A useful handoff.
The receptionist does not promise appointments or invent answers. It gathers the information your office needs and makes the next action obvious.
2
Captures the service request
Captures the caller's name, verified callback number, service issue, location, and urgency without trapping them in an endless interview.
3
Writes a follow-up record
Your team gets a durable record with the message, timestamp, recording, and outcome so the call can be worked instead of reconstructed.
Built around you
Not another app your office has to babysit.
The voice is only the front door. The value is the operating system behind it: your rules, your records, and a real person responsible for keeping it working.
Your call flow
We configure the receptionist around what your team already does well.
- After-hours and overflow handling
- Urgency and escalation rules
- Caller-detail readback
- Human handoff when needed
We stand behind it
You get ownership without becoming the person who operates a voice platform.
- Call records and recordings
- Monitoring and tested backups
- Prompt and workflow tuning
- A real engineer you can call
Hear it answer as your HVAC company.
Call the live line, choose English, Spanish, or Haitian Creole, provide the company name, and play the customer. Creole includes an offer to reach a native Creole speaker when the AI needs help.
HVAC receptionist packages
Start with the calls you need handled now.
Three hosted plans keep usage and support boundaries visible. Custom engineering and new integrations are quoted separately instead of being hidden inside a monthly fee.
7-day guided free trialAfter hours and overflow
After-Hours Receptionist
$99/month
Save $198/year vs monthly billing
250 minutes/month · $0.39/minute overage. First 90 days: $297 prepaid.
See the plan 7-day guided free trialRouting and schedulingBooking Receptionist
$199/month
Save $398/year vs monthly billing
500 minutes/month · $0.29/minute overage. Warm transfers and a tested scheduling workflow.
See the plan 7-day guided free trialConnected operationFull-Service Receptionist
$399/month
Save $798/year vs monthly billing
1,000 minutes/month · $0.24/minute overage. Available after a separately scoped implementation.
See the planYearly billing includes two months free. The first 10 customers keep their accepted subscription price for 12 months. A guided 7-day trial includes 30 trial minutes; trial minutes do not reduce the paid allowance. Custom engineering starts at $1,500.
Straight answers
Before you trust it with a customer.
Does it book appointments?
The pilot starts with reliable call capture and a clean handoff. We do not let the receptionist promise a time unless a scheduling integration and its rules have been implemented and tested for your business.
Will it replace my office staff?
It is designed for the calls your staff cannot answer—after hours, overflow, and repetitive intake. A caller can still request a human, and your team remains responsible for service decisions and follow-up.
Can callers tell it is an AI receptionist?
We identify it in a clear, natural way and configure the voice and disclosure for your use case. The goal is not to trick callers. It is to help them reach your business and leave an actionable message.
Which languages can it handle?
The working demo supports English, Spanish, and Haitian Creole. Creole speech recognition and transcripts may be less exact, so the call flow can offer a native Creole speaker when the AI needs help instead of pretending it understood.
What happens to the call record?
The working system preserves the call outcome, timestamp, message, recording, and transcript in a protected operating record. Retention and access are configured for the business, rather than left in a vendor dashboard nobody checks.
When is this not a fit?
If your team already answers every after-hours call quickly, captures complete service details, and follows up consistently, keep what works. The demo is meant to establish whether there is a real operational gap before you buy anything.
Try it free for 7 days.
Get 30 guided trial minutes on a temporary number before you choose a paid plan.
Start your guided free trial