MITS SFLOne HVAC call flow
Your greeting, service area, intake questions, urgency rules, and escalation language.
English · Spanish · Haitian Creole
Answer the calls your HVAC office cannot.
A hosted AI receptionist that answers one line in English, Spanish, and Haitian Creole, captures the service request, and sends your team a useful call summary.
Who it is for
Best for an HVAC company that needs dependable after-hours or overflow intake before adding integrations.
Trilingual caller intake
English, Spanish, and Haitian Creole intake for the caller's name, verified callback number, location, service issue, and urgency. Creole can offer native-speaker fallback when the AI needs help.
Call summary
A clear message and call record your office can work without replaying the conversation.
Safe operating limits
AI disclosure, duration and spend caps, human fallback, launch testing, and 30 minutes of monthly tuning.
Scope before surprises
Know what the subscription does.
Platform
Hosted voice platform using Vapi and Twilio
Commercial terms
First 90 days: $297 prepaid. After 90 days, service continues at $99/month, cancel any time.
Calendar and CRM integrations are intentionally outside this package. The initial term becomes non-refundable once your number is provisioned and your approved call flow is live. If MITS cannot deliver that baseline, the initial payment is refunded.
A guided 7-day trial includes 30 trial minutes on a temporary number using a standard template. Trial minutes do not reduce your paid allowance. Production forwarding and custom integrations are excluded from the trial.
All AI talk time counts toward the allowance, including abandoned or unwanted calls. During the founding cohort, verified spam charges may be reviewed and credited. The first 10 customers keep their accepted subscription price for 12 months. Additional engineering is $95/hour; an extra assistant or location is $99/month.
Compare packages
Start at the level your workflow needs.
Hear it handle an HVAC call.
The same live demo supports every package. Call and choose English, Spanish, or Haitian Creole before you decide.
Book the 15-minute demo