HVAC plan 03 / 03 · Connected operationHollywood, FL · 26.011°N 80.149°W--:--:-- ET
MITS/OS/HVAC Receptionist/Full-Service

English · Spanish · Haitian Creole · French

A managed hosted receptionist for English, Spanish, Haitian Creole, and French calls, with human takeover, approved CRM write-back, multiple configured workflows, and bounded priority support.

ENESHTFR
Book the HVAC demo →Call (754) 203-4594
[01] Who it is for

Best for an HVAC business whose CRM or calendar connection has already been separately implemented and accepted.

[02] What's included
01

Approved connected workflows

MITS operates the CRM or calendar capability after the separately scoped implementation has passed acceptance testing.

02

CRM write-back

Caller details, outcome, summary, and disposition flow into the approved connected system.

03

Human takeover

The AI steps out when a person takes over. As configured and tested during implementation, English, Spanish, Haitian Creole, and French paths can reach an approved human destination, including native Creole fallback when the AI needs help.

04

Bounded priority support

One-business-day response and 30 minutes of monthly tuning. Additional engineering is $95/hour.

[03] How a call is handled
  1. STEP 01

    Four language paths

    English, Spanish, Haitian Creole, and French calls, including native Creole fallback when the AI needs help.

  2. STEP 02

    Human takeover

    As configured and tested during implementation, calls can reach an approved human destination, and the AI steps out when a person takes over.

  3. STEP 03

    Write-back to your system

    Caller details, outcome, summary, and disposition flow into the approved connected system.

[04] Scope before surprises

Know what the subscription does.

Platform

Managed hosted voice platform with approved connected workflows

Commercial terms

After implementation acceptance, Full-Service may be billed monthly or annually. Monthly Full-Service may be cancelled before the next renewal date. Annual Full-Service remains active through the prepaid term and is non-refundable after activation, except where required by law.

Implementation is not included in the monthly fee. A separately scoped implementation starts at $1,500 and must be completed before Full-Service begins. Implementation payment, milestones, and refund terms are governed by the signed statement of work. Custom-owned software, new integrations, SMS registration, and new locations are separate work. SMS remains subject to carrier approval and is never guaranteed before approval. Cancellation ends hosted operation and support when the paid term expires.
A guided 7-day trial includes 30 trial minutes on a temporary number using a standard template. Trial minutes do not reduce your paid allowance. Production forwarding and custom integrations are excluded from the trial.
All AI talk time counts toward the allowance, including abandoned or unwanted calls. During the founding cohort, verified spam charges may be reviewed and credited. The first 10 customers keep their accepted subscription price for 12 months. Additional engineering is $95/hour; an extra assistant or location is $99/month.
[05] Compare packages

Start at the level your workflow needs.

Plan 01 · After hours and overflow

After-Hours Receptionist

$99/month
See the plan → Plan 02 · Routing and scheduling

Routing Receptionist

$199/month
See the plan →
Plan 03 · Connected operation

Full-Service Receptionist

$399/month
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Hear it handle an HVAC call.

The same live demo supports every package. Call and choose English, Spanish, Haitian Creole, or French before you decide.

Book the 15-minute demo →Call (754) 203-4594 ↗